1. Introduction & Definitions
Cgb99 (hereinafter referred to as the "Platform", "we", or "Site") is an online gaming platform built specifically for players in Bangladesh. These Terms and Conditions form a legally binding agreement between cgb99 and the user (hereinafter referred to as "you", "player", or "member").
The following definitions apply throughout this agreement:
- "Account" — Your personal gaming profile registered at cgb99.
- "Balance" — The total funds currently available in your cgb99 account.
- "Bonus" — Any additional credits or benefits granted by cgb99.
- "Wagering Requirement" — The number of times you must wager a bonus before it becomes eligible for withdrawal.
- "KYC" — The Know Your Customer process used to verify a user's identity.
Cgb99 reserves the right to update these Terms and Conditions at any time. Continued use of cgb99 after any changes have been made will be considered as your acceptance of the updated terms.
2. Account Register
With an active cgb99 account, you can enjoy all games and features on the platform. The following rules must be followed at the time of registration:
- Each individual may open only one cgb99 account. Creating multiple accounts is strictly prohibited.
- All information provided at registration — including your name, date of birth, and mobile number — must be accurate and truthful.
- Opening an account with false information will be treated as fraud against cgb99, and the account will be closed immediately.
- Cgb99 accounts may not be transferred, sold, or shared with any third party.
- Keeping your account password confidential is your sole responsibility. Sharing your password with anyone else is entirely at your own risk.
Warning: If multiple accounts are detected, cgb99 reserves the right to close all associated accounts and withhold any accumulated balances.
3. Eligibility & Age
The minimum age to play on cgb99 is 18. cgb99 is fully committed to international gaming standards and ethical responsibility. For this reason:
- Cgb99 reserves the right to verify your age at the time of registration.
- If evidence of account use by a minor is found, the account will be closed immediately and all transactions will be cancelled.
- Parents can use parental control software to prevent their children from accessing cgb99.
Cgb99 believes responsible gaming starts with ensuring the right age. That is why we treat age verification as a matter of the highest importance.
4. Identity Verification (KYC)
KYC verification may be required when making a withdrawal or a large deposit on cgb99. The following are needed for cgb99's KYC process:
- Scanned copy of your National ID Card (NID) or passport.
- Proof of current address (such as a recent utility bill or bank statement).
- Proof of ownership of the payment method used.
Cgb99 stores all KYC documents with strict confidentiality. This information may only be shared when required by law or upon request from a regulatory authority. Withdrawals may be temporarily held if KYC verification has not been completed.
Learn: cgb99's KYC process is generally completed within 24–48 hours. Submitting accurate and clear documents can reduce this time further.
5. Deposits & Payments
The following deposit methods are currently accepted on cgb99: Mobile Banking, Nagad, and Rocket. Regarding deposits:
- The minimum deposit amount is listed on the cgb99 cashier page.
- Deposits are typically credited to your account instantly.
- Deposits must be made from a payment method registered in your own name. Third-party deposits are not accepted.
- Cgb99 does not charge any fees on deposits; however, your payment provider may apply their own charges.
- Specific terms apply to promotional deposit bonuses, with full details available in the bonuses section.
6. Withdrawal Policy
Cgb99 aims to make withdrawals as fast and hassle-free as possible. The withdrawal terms are as follows:
- Withdrawals may only be made from verified accounts.
- Withdrawals will be processed to the same payment method used for the original deposit.
- Withdrawals are typically processed within 1 to 3 business days.
- Winnings earned from bonuses must meet wagering requirements before they can be withdrawn.
- In cases of suspicious activity, cgb99 may temporarily suspend withdrawals and request additional verification.
Please Note: If you withdraw before meeting the wagering requirements after claiming a deposit bonus, the bonus will be forfeited.
7. Bonuses & Promotions
Cgb99's bonuses and promotional offers are designed to make your gaming experience even more rewarding. However, each bonus comes with specific terms you should be aware of:
- Welcome Bonus: Applicable to new members on their first deposit. Wagering requirements are detailed on the cgb99 promotions page.
- Free Spins: Applicable to selected slot games. Wagering requirements on winnings from free spins may vary.
- Cashback Bonus: Paid on a weekly or monthly basis. Full terms are available on the cgb99 promotions page.
- Referral Bonus: Refer a friend to cgb99 and both parties will receive a bonus, subject to specific terms.
Bonus abuse — such as claiming bonuses through multiple accounts, using risk-free betting strategies, or any other dishonest method — is strictly prohibited on cgb99. If such activity is detected, the bonus and any associated winnings will be voided.
8. Games & Fairness
All games on cgb99 are operated in accordance with international standards. cgb99 has put the following measures in place to ensure fair gameplay:
- All games use an RNG (Random Number Generator) that has been audited by a third party.
- RTP (Return to Player) information for cgb99 games is displayed in the game info section.
- If a game is interrupted due to a technical error, cgb99 reserves the right to void that round.
- If any payment is processed incorrectly due to a technical issue, cgb99 reserves the right to correct it.
Cgb99 offers world-class content from top game providers, including Live Casino, slots, fish games, and bingo. Each game has its own rules, which are detailed within the game itself.
9. Prohibited Activities
The following activities are strictly prohibited on cgb99. Any such activity, once detected, will result in immediate action:
- Fraud, deception, or providing false information.
- Money laundering or transactions involving illegally obtained funds.
- Using bots or automated software to play games.
- Attempting to hack or gain unauthorized access to cgb99's systems.
- Abusing bonuses through the use of multiple accounts.
- Harassing, threatening, or abusing other players.
- Infringement of cgb99's intellectual property or unauthorized disclosure of platform content.
Consequences: If prohibited activity is proven, cgb99 will permanently close the account, forfeit all balances, and take legal action if necessary.
10. Account Closure & Suspension
Cgb99 reserves the right to suspend or close any account at any time for the following reasons:
- Violation of the Terms & Conditions.
- Failure to pass KYC verification or providing false information.
- Suspicious or unusual transaction patterns.
- Evidence of use by a minor.
- Direction from legal authorities.
You may also request to close your account at any time by contacting cgb99 customer support. Please make sure to withdraw any remaining balance before your account is closed.
11. Responsible Gaming
Cgb99 believes gaming should be a fun and enjoyable experience — and never a source of harm. That is why responsible gaming is our top priority. The following tools are available on our platform:
- Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
- Session Timer: Automatic logout after a set period of inactivity.
- Self-Exclusion: The option to temporarily or permanently exclude yourself from cgb99.
- Reality Check: You will be reminded at regular intervals of how long you have been playing.
If you feel that gaming is negatively affecting your life, please contact the cgb99 support team or Responsible Gaming Visit the page.
12. Privacy & Data Protection
Cgb99 takes the protection of your personal data very seriously. Key points about our data policy:
- Cgb99 collects only the information that is necessary and keeps it secured with SSL encryption.
- Your personal information is never sold or shared with third parties.
- To learn more about cgb99's privacy policy Privacy Policy View the page.
- Requests to delete or correct your personal information can be submitted through the cgb99 support team.
13. Terms Changes
Cgb99 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. When changes are made:
- For significant changes, cgb99 will provide notice via your registered email address or through an announcement on the platform.
- Continued use of cgb99 after any changes have been made will be considered acceptance of the updated terms.
- The date of the most recent update will always be shown at the top of this page.
We recommend that regular cgb99 users review these Terms and Conditions from time to time.
14. Contact Us
For any questions or complaints regarding the Terms & Conditions, please contact the cgb99 support team:
- Email: [email protected]
- Live Chat: Via live chat directly on the cgb99 platform.
- Support Hours: 7 days a week, 24 hours a day.
Cgb99 is always here for you — our goal is to make sure your gaming experience remains enjoyable, safe, and rewarding.